“…A lot of firms in all walks of life say they are focused on clients and client service, this firm delivers in spades on that promise. When we ask something of them, they always respond - usually within minutes. Also feel like they are looking out for us and preventing any inadvertent mistakes we may make. They are great partners…”
Rob, Mount Pleasant
“…I was in an area with a disabled car and poor cell phone coverage. I was able to reach Joel and he helped me get in contact with Progressive and stayed on the line to help make sure I was able to keep connected with them while we were giving them good directions. He was even able to get GPS coordinates for them based on my description of where I was… Joel has always been kind and friendly, but he went way above what I think anyone would expect. I wanted to let you know that as customers, we appreciate this. Joel adds a ton of value to your agency for sure. We were in a really tight spot and he was a tremendous help….”
Jerry, Charleston
“[Andrew] asked us smart and easy to answer questions, built a relationship with us and then got to work. Other agents went back and forth by email with us one question at a time which was not a great way for anyone to work. Andrew’s personal pick up the phone approach saved everyone time. He is such a pleasure to work with!”
Michelle, Seabrook Island